Refund & Returns Policy
At VitalCorex Store, your satisfaction is our top priority. If you are not completely happy with your order, we are here to make it right.
When Can You Request a Return
You may request a return or refund if you received a damaged or defective product, you received the wrong item, or your order did not arrive within the expected delivery window.
How to Request a Return
Contact us within 48 hours of receiving your order via WhatsApp or email. Provide your order number and a clear photo of the item. Do not return any item without contacting us first.
Conditions for Returns
Items must be unused and in their original packaging. Returns requested after 48 hours of delivery may not be accepted. Digital products such as the Muscle Recovery PDF Guide are non-refundable once downloaded.
Refund Process
Once we confirm your return is eligible, we will process your refund or send a replacement within 3 to 5 business days. Refunds are issued via bank transfer to the account details you provide.
Items Not Eligible for Return
Used or damaged items caused by the customer. Items returned without prior notice. Digital downloads after purchase.
Contact Us
For all return and refund requests please contact us via WhatsApp at [Your Number] or email at oseyemiakunyemi2021@gmail.com